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Covid-19 Update

covid-19-response

Covid-19 Response

To our Orthodontic Family,

We pride ourselves on being an integral part of our community. In keeping with this spirit of commitment to our community and patients.

The current stage 4 restrictions in Metropolitan Melbourne means we are required to limit our practice to EMERGENCY and URGENT cases and patients. We are continuing with virtual appointments, virtual consults. For any inquiries, our reception is attended to 9 am-5 pm. Alternatively, you can send us a contact form and we will reply you to within 2 business days.

For our Wodonga/Albury clinic, we are still operating in line with the stage 3 restriction guidelines. We are open and performing most procedures. however, we have strict hygiene protocols in place to protect you, your family, and our staff.

Please attend alone or with 1 accompanying person. Level 3 surgical masks will be provided for any accompanying persons. Our appointments are spaced out to allow sufficient time for cleaning and disinfection between patients. Please ensure you arrive on-time for your appointments and bring your own sunglasses.

​We have implemented contactless check-in systems, contactless post-op instructions of all twin-blocks, Invisalign, braces, and expanders via a series of QR codes. Our staff can assist you in scanning these codes. Please ensure you bring your mobiles along for your orthodontic visits.

​To stay informed, follow us on social media as we will be posting updates regularly.

​We thank you for your support and understanding during these times.

​Yours Sincerely
Prof Tan, Dr Xu and the You Make Me Smile Team

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We are dedicated in providing you with the best care

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